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Swissco Jewels Sales Conditions of the Web site www.swisscojewellery.com Before any transaction, you acknowledge having read these Terms of Use and accede without reservation. You have the ability to save and print them. Access to sales held www.swisscojewellery.com site (hereinafter the "Site") published by the company Swissco Industry is governed by these Terms of Use. Access to the site is free and requires no registration. A simple profile creation is necessary in the first order. These conditions relate exclusively to the non-commercial individuals. The parties agree that their relations will be exclusively governed by this contract, excluding any condition previously available on the site. These general conditions of sale and access are those in effects at October 1, 2010; they may at any time subject to changes, which are automatically posted on the site www.swisscojewellery.com by the words "New Terms". If a condition were found to be lacking, it would be governed by the procedures in force in the area of distance selling companies that are headquartered in France. The Company undertakes to comply with all provisions of the Consumer Code relating to distance selling. These conditions of sales are concluded on the one hand by: The company Swissco Industry, whose head office is located at 1025, Rue Henri Becquerel - 10 Parc Club du Millenaire - 34036 Montpellier - France, and registered with the Trade and Companies under number RCS: 453289985, VAT: FR 014532289985 Customer service email address: customerservice@swisscojewels.com Telephone Customer Service: +33950980497 (local call rate) Hereinafter "Swissco Industry" And secondly: Any person in legal age and capacity, wishing to make a purchase via the website swisscojewels.com, hereinafter "buyer". Subject These terms and conditions aim to define the contractual relationship between the buyer and Swissco Industry and conditions applicable to all purchases made through the site swisscojewels.com merchant that the buyer either professional or consumer. The acquisition of property or services through this site implies acceptance by the buyer of these terms and conditions. These conditions shall prevail over any other general or special conditions not specifically approved by Swissco Industry. Swissco Industry reserves the right to modify these terms and conditions at any time. In this case, the conditions will be those in effect at the date of the order by the buyer. Characteristics of goods and services Products and services are those listed in the catalogue published on the site swisscojewels.com. These products and services are offered within the limits of available stocks. Each product is accompanied by a description provided by the supplier for some of them, marked "DF", the buyer can access the vendor's documentation. The photographs in the catalogue are as accurate as possible but cannot ensure a perfect similarity with the product, especially with regard to colour. Ordering Orders are placed via the Internet at: www.swisscojewellery.com, Payment cards accepted so far are: Visa, MasterCard, and PayPal. After checking the details of the current order, and possibly having changed, the buyer will confirm their order by clicking on "Payment". In upholding the order, the buyer accepts fully and without restriction all of these Conditions of Sale. The order will be considered final only after payment for and acceptance by the bank. Swissco Industry confirm each order and each parcel by e-mail sent to the buyer. In case of non-compliance by the purchaser of these Terms and Conditions, including Incident of payment, Swissco Industry reserves the right to suspend access to its services or to terminate the account of the buyer. Product Delivery Given our structure agrees with our suppliers, products are generally shipped directly to customers from the country of origin of manufacture of these products this allows us to better manage the costs of shipping and thus provide our clients the most competitive price. Therefore, prices are listed in the catalogue are in Euro € including VAT. Swissco Industry reserves the right to change prices at any time, except that the prices contained in the catalogue on the day of the order shall be applicable only to the buyer. The prices include the cost of order processing and shipping. Not included are costs to destinations such as customs duties, VAT and other local taxes, import fees and other costs relating to the arrival of the goods and may be subject to specific regulation by country of destination, the purchaser before confirming their purchase will validate all information and calculate the potential costs. These costs related to shipping are the responsibility of the buyer and under its sole responsibility. Swissco Industry is not obliged to inform the buyer of taxes or customs duties applicable to the country of delivery. Orders The buyer, who wishes to buy a product or service must: - Fill in the form of identification that shows all the data requested or giving customer number if any. - Complete the online order form giving all the references of selected products or services. - Validate the order after reviewing it. - Make payment as provided. - Confirm the order and payment. The confirmation of the order implies acceptance of these terms of sales, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions. All data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions. The seller will email confirmation of the order recorded. Order Cancellation The buyer has the right to cancel the order within twenty-four hours (24:00) after placing the order. In case of cancellation request, the Member will be refunded the amount of the order by re-credit the card used for payment of the order within thirty days (30) of its request for cancellation. After a period of twenty-four hours (24:00), the Member must await delivery of its order and refuse the package or return it by exercising his right of withdrawal within seven (7) days of receipt. The refund will be made within fifteen (15) days after receiving the package returned by our returns department. Product Availability When a product is unavailable while the order is approved, the buyer is notified by e-mail delivery of the order will be partial or that the command should be cancelled. Under Article L. 121-20-3 of the Consumer Code, the buyer can ask Swissco Industry: - Repayment of the product within thirty days (30) of the request for reimbursement. - The delivery of a quality product and a price equivalent to the limit of available stocks. If he chooses this option, the cost of returning the goods following exercise of the right of withdrawal is, in this case, the cost of Swissco Industry. Right of withdrawal The customer has a period of 7 days from receipt of its products to withdraw, without cause, at no cost except for expenses, which will be then returned. Only the price of the returned product will be refunded and the cost of initial issuance thereof where appropriate. This reimbursement will be made as soon as possible and no later than within 30 days from the date on which the withdrawal right was exercised by crediting the customer's bank account or by check to the choice of our society. No cons sending refunds will be accepted for whatever reason. This right of withdrawal will be accepted only for products returned in unused, complete (especially with accessories) in their original state and can again be offered for sale. Products returned incomplete without their original accessories, worn, damaged, stained, or dirtied by the client will not be accepted. Payment Terms The price is payable to the order. The price is stated on the site at the time of purchase, plus shipping and which will, of course, confirmed during the validation of purchase. The client indicates its address by creating their profile, valid her basket and the total price. It finally confirms his order by clicking the "Submit". The sale is concluded under the condition precedent to the availability of the product and then sending an order confirmation by us that will valid the sale. Payment and Security We offer several payments modes on our site. Payment cards accepted so far are: CB, Visa, and MasterCard via PayPal secure site. The site uses PayPal best technologies security payments. PayPal has such a safe space for optimum use of encryption technologies. All sensitive information sent from your computer to the PayPal servers are automatically encrypted. The servers are protected by firewalls that are not directly connected to the Internet to guarantee greater protection of your account numbers and credit card. Leading online shopping sites to ensure their customers, the best protection uses the payment service PayPal. For more information, please go to www.paypal.com. Flow demand of the customer's bank account will be sent the same evening at his bank. We can definitely consider the order confirmation and agreement of the bank. We do not store credit card information of Members, in accordance with existing regulations and to ensure the security and confidentiality of such information. All complaints, requests for exchange or refund must be made within thirty days of delivery. If the client wishes to keep a record of payment on the Site, it must print or save the payment confirmation that appears on the screen after payment. Warranty All products supplied by the seller have the manufacturer's warranty contained in the safety of the product. In case of non-compliance of a product sold, it can be returned to the vendor who will exchange or refund. Disclaimer In no event shall Swissco Industry will be sought for an amount exceeding the amount of the product concerned by the claim. Without prejudice to the application of existing legal safeguards, the buyer is expressly advised when a specific contractual guarantee applies to certain products and / or services. Then it is usually the contractual guarantee given by the supplier of the products. In any event, the buyer will never seek responsibility for Swissco Industry for damages resulting from improper use of a product, modification, or repair of the latter or any third party not authorized by the supplier of the product concerned. The seller, in the process of selling online is only bound by an obligation of means, his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems. IP All elements of the site www.swisscojewellery.com are and remain the exclusive intellectual property of Swissco Industry. Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, the elements of the site they are software, video or audio. Any single link or hyperlink is strictly prohibited without the express written consent of Swissco Industry. Personal Data According to the law relating to data, files and freedoms of January 6, 1978, the information containing names of buyers may be subject to automated processing. Swissco Industry reserves the right to collect information on purchasers including by using cookies, and, if desired, to transmit to business partners collected information. Buyers may object to the disclosure of their details by notifying Swissco Industry. Similarly, users have a right to access and correct data concerning them, according to the law of January 6, 1978. Filing - Proof Swissco Industry archive purchase orders, invoices on a reliable, and durable as a true copy in accordance with the provisions of section 1348 of the Civil Code. The parties will consider the registers of Swissco Industry as proof of communications, orders, payments, and other transactions between the parties. Dispute Resolution These conditions of online sales are subject to French law. In case of dispute, jurisdiction is given to the French courts, despite multiple defendants or warranty.